Privacy policy

Information we collect
We collect information you provide, such as your name, email, and account details when you sign up through our authentication provider, Clerk. You may also add profile details or submit content (like media or reviews). We automatically collect usage data (modules completed, points earned, features accessed), device information, and analytics data through PostHog. We may also receive limited data from third parties, such as Clerk or brand partners.

How we use your data
We use your information to provide and improve our services, manage your account, track points and rewards, communicate with you, analyze usage patterns, comply with legal obligations, and protect against fraud or misuse.

Cookies
We use cookies to keep our service running smoothly. Essential cookies support authentication and functionality, while analytics cookies (via PostHog) are only used with your consent. You can manage cookies in your browser, but some features may not work without them.

Third-party services
We work with trusted providers, including Clerk (authentication), PostHog (analytics), Vercel (hosting), Railway (database), and Sentry (error tracking). When you interact with brand content, we may share limited interaction data and basic profile information with brand partners, who use it through their Klaviyo accounts.

Data security
We apply technical and organizational measures to protect your data from unauthorized access or misuse. While no system is fully secure, we work hard to safeguard your information.

Your rights
You can request to access, correct, or delete your personal information at any time by contacting us at privacy@thetapp.io. You may also opt out of marketing communications or analytics tracking. If you’re in California or the EEA/UK, you have additional privacy rights under CCPA and GDPR.

Here is a link to our extended privacy policy.